Diploma Thesis and Survey Tool.
Diploma thesis on "Web-based Benchmarking for User-Centered Design Processes" in collaboration with SirValUse GmbH. The web-based User Experience Benchmark platform (UxBench) was developed as diploma student and as freelancer for SirValUse GmbH.
SirValUse GmbH is a user experience (UX) company that consults manufacturers or service providers for the evaluation and improvement of the user experience of hardware or software products.
In addition to external survey platforms used for field surveys, SirValUse GmbH needed a survey tool for qualitative lab or remote tests on digital products. UxBench was tailored to the needs of the user researchers and analysts. I first collected and analysed the requirements with the SirValUse employees and also considered different aspects, user groups and contexts of use for the UxBench.
One major goal and the main focus of my thesis was to standardize and reuse the questionnaires - not only for quicker set up of the surveys but also for comparability with previous and simultanious tests via different evaluation methods (benchmarking).
A first version of the UxBench survey platform was developed within my diploma thesis at SirValUse. Additional functionality which was considered lower priority and less relevant for the academic study within my thesis were implemented afterwards as freelancer at SirValUse GmbH.
